If it is important for a company to acquire new customers, it is even more important to understand how to retain them in the long term....

“Digital disruption has caused an erosion in consumer loyalty”. Accenture, ‘Customer 2020: Are you future ready or reliving the past,...

Direct sales has seen a real resurgence over the past decade, nowhere more obviously than in France. In 2016, the French Face2Face market...

Studies have shown that on average we are exposed to about 3000 different ads every day. They’re everywhere and modern marketers have to...

After only 12 months, Bofrost welcomed their 17.000th new customer through Brand Ambassadors active via tawkr. It all started at the end...